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SUPPORT

WHY COVER YOUR SYSTEM WITH A MAINTENANCE PLAN

Keeps your system hardware up to date with firmware and software upgrades

Mitigates system failures and faults before they happen

Gives you fast response times if and when faults and failures do happen

Gives you a single point of contact if the original installer is unavailable or non-responsive

Protects your expensive, out of warranty systems with TechConn​

Gives you an easy way to upgrade or improve your system as your needs change

Gives you total peace of mind

  • 2 Annual engineer visit

  • 1 Annual programmer visit

  • 2 Annual client callout

  • Additional callouts PAYG

  • 4 Annual engineer visits

  • 1 Annual programmer visit

  • 3 Annual client callout

  • 1 Annual emergency callout

  • Additional callouts PAYG

  • 4 Annual engineer visits

  • 2 Annual programmer visits

  • 4 Annual client callouts

    FastResponse

  • 3 Annual emergency callouts

    FastResponse

  • Remote system monitoring

  • Additional callouts PAYG​

Bespoke Packges also available
  • Annual Engineer Visits during normal working hours booked in for software and firmware upgrades. Appointments require 14 day window.

  • Annual Programmer Visit during normal working hours to perform client requested system improvements or changes. Appointments require 14 day window

  • Client Callouts for faults on the system which can be recovered by an engineer. Standard turnaround time is 3-5 days

  • Emergency Callouts for faults on the system which can be recovered by an engineer. Standard turnaround time is 2-4 days

  • FastResponse is our priority service which puts you top of the list. Response times aim to be 24-48 hours from ticket raise

  • All prices excluding TAX at 5%.

GET A QUOTE

Keep your systems running smoothly with our expert maintenance services 

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