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SUPPORT

WHY COVER YOUR SYSTEM WITH A MAINTENANCE PLAN

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Keeps your system hardware up to date with firmware and software upgrades

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Mitigates system failures and faults before they happen

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Gives you fast response times if and when faults and failures do happen

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Gives you a single point of contact if the original installer is unavailable or non-responsive

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Protects your expensive, out of warranty systems with TechConn​

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Gives you an easy way to upgrade or improve your system as your needs change

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Gives you total peace of mind

  • 2 Annual engineer visit

  • 1 Annual programmer visit

  • 2 Annual client callout

  • Additional callouts PAYG

  • 4 Annual engineer visits

  • 1 Annual programmer visit

  • 3 Annual client callout

  • 1 Annual emergency callout

  • Additional callouts PAYG

  • 4 Annual engineer visits

  • 2 Annual programmer visits

  • 4 Annual client callouts

    FastResponse

  • 3 Annual emergency callouts

    FastResponse

  • Remote system monitoring

  • Additional callouts PAYG​

Bespoke Packges also available

  • Annual Engineer Visits during normal working hours booked in for software and firmware upgrades. Appointments require 14 day window.

  • Annual Programmer Visit during normal working hours to perform client requested system improvements or changes. Appointments require 14 day window

  • Client Callouts for faults on the system which can be recovered by an engineer. Standard turnaround time is 3-5 days

  • Emergency Callouts for faults on the system which can be recovered by an engineer. Standard turnaround time is 2-4 days

  • FastResponse is our priority service which puts you top of the list. Response times aim to be 24-48 hours from ticket raise

  • All prices excluding TAX at 5%.

GET A QUOTE

Keep your systems running smoothly with our expert maintenance services 

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